IT Services & Support Pricing
Choose your package
Foundation
Included in the Foundation IT Support package:
Support Service Level:
Break/Fix
If it breaks, we fix it*.
Management:
Team
Our in-house team of support specialists.
Benchmark:
Cyber Essentials
(our accreditation)
Account Review:
Annual
Compliance/Remediation
n/a
No compliance and remediation planning.
Business Development:
n/a
Service Hours:
Office Hours
Support available Mon-Fri 9am-5pm
We're your dedicated IT response. You raise an issue, we fix it quickly. You have us on hand for any type of issue you may come across on a day-to-day basis.
Managed
Included in the Managed IT Support package:
Support Service Level:
Account Management
Break/fix plus pro-active monitoring and replacement scheduling.
Management:
Dedicated Manager
Our support specialists and a dedicated manager.
Benchmark:
Cyber Essentials
(your accreditation)
Account Review:
Quarterly
Compliance/Remediation:
Yearly
Compliance and remediation plan reviewed annually.
Business Development:
n/a
Service Hours:
Office + Evenings/Weekends
Support available Mon-Sun 9am-10pm
We're your dedicated IT partners, we fix and manage your issues, optimise your setup and pro-actively protect your business from modern cyber threats.
Advanced
Included in the Advanced IT Support package:
Support Service Level:
Business Development
Break/Fix, management, customisation and business development.
Management:
24hr Security & Management
Break/fix, Account Manager and 24hrs Coverage.
Benchmark:
Cyber Essentials PLUS
(your accreditation)
Account Review:
Monthly
Compliance/Remediation:
Quarterly
Compliance and remediation plan reviewed quarterly.
Business Development:
Service Hours:
24/7/365
Support available 24hrs every day.
We're your dedicated 24/7 IT partners & pro-actively help your business grow. We protect your business from cyber threats to ensure regulatory compliance.
The packages above are illustrations for 5 users. We'll prepare a custom quote for any size of business, contact us.
Full package details
| Foundation > | Managed >> | Advanced >>> | |
|---|---|---|---|
| Support Level |
Break/Fix Support
(i.e. if it break's/we'll fix it*) (*Replacement parts are charged extra) |
Break/Fix + Account Management | Break/Fix + Account Management + Business Development |
| Dedicated Account Manager | |||
| Benchmark | We work to Cyber Essentials Standard |
We support you to gain Cyber Essentials
(Great for your reputation) |
We support you to gain Cyber Essentials PLUS
(Great for you to meet high standards of compliance) |
| Dedicated Account Management Review | Yearly | Quarterly | Monthly |
| Antivirus & Patch Management | £5 per PC | £5 per PC | £5 per PC |
| Secure Configuration | |||
| User Access Control Enforcement | |||
| Compliance/Remediation Planning | Generated Yearly | Reviewed Quarterly | |
| Environmental Monitoring | |||
| Penetration Testing | |||
|
Your Website
(Includes 1 x website. Extra website's/domain are charged at £10 per month) |
Hosting your main company website | Hosting + Management (Security, Updates, Optimisation & Management) | Hosting + Management + Development |
| Backups | |||
| Restoration/Integrity Checks | Checks | Checks + Annual Recovery Test | |
| Business Development | |||
|
Office Hours & Phone Support Call-Outs (9am-5pm)
(Fair use policy applies) |
Unlimited | Unlimited | Unlimited |
|
Weekend Call-Outs & Phone Support
(Fair use policy applies) |
@ £50/hr | Included | Included |
| ---Additional Extra's--- | |||
| 24hr Security Operation Centre | @ £10/m | Included | |
| MS Office 365 Software | POA | POA | POA |
| MS 365 Security | POA | POA | POA |
| Aspire Email Security (EDSC) | @ £45/domain/m | @ £45/domain/m | @ £45/domain/m |
| SPAM & Anti-Phishing Protection | @ £2.50/user/m | @ £2.50/user/m | @ £2.50/user/m |
| Browser Protection | @ £2/user/m | @ £2/user/m | @ £2/user/m |
| Dark Web Monitoring & Protection | @ £2/user/m | @ £2/user/m | @ £2/user/m |
| Enterprise Signature Management | @ £1.10/user/m | @ £1.10/user/m | @ £1.10/user/m |
| Customer Feedback Management | @ £1.50/user/m | @ £1.50/user/m | @ £1.50/user/m |
| Productivity Monitoring Software | @ £10/user/m | @ £10/user/m | @ £10/user/m |
| Insider Risk Security & Data Loss Prevention Software | @ £10/device/m | @ £10/device/m | @ £10/device/m |
| Password Security & Management | @ £5/user/m | @ £5/user/m | @ £5/user/m |
| Staff Video Training & Procedures | @ £5/user/m | @ £5/user/m | @ £5/user/m |
| Customisation & Development | POA |
Aspire are a Manchester-based, IT Managed Services Provider.
We offer outstanding IT Support, award-winning Security, cutting edge Telecoms, the latest Software/Cloud and Hardware to meet your needs.
We provide 'your whole business IT, in one package'. It's easy to get IT all sorted - in one phone call.
